TERMS AND CONDITIONS

South Wales Dental Sleep

Last Updated: 21/02/2025

GENERAL TERMS

If you are purchasing products or services from South Wales Dental Sleep (SWDS), you agree to comply with the following terms and conditions regarding the purchase and use of our products, including the Mandibular Advancement Device and Home Sleep Test. Please read them carefully before placing your order.

MANDIBULAR ADVANCEMENT DEVICE TERMS

USE OF DEVICE

This Mandibular Advancement Device (MAD) is custom-made for the individual named in the order and is intended for single-patient use only.
Sharing or transferring the device is strictly prohibited.
The device should be used under the guidance of a qualified healthcare provider who has recommended it as part of your treatment plan for sleep conditions.

REFUND & CANCELLATION POLICY

Non-returnable & Non-refundable: Due to the custom nature and hygiene standards for medical devices intended for oral use, we cannot accept returns or offer refunds once the order has been processed.
Cancellation: You may cancel your order within 24 hours of placing it without charge. After this period, cancellations will not be accepted as the device may already be in production.

LIABILITY

Limitation of Liability: We do not accept liability for complications, injuries, or other adverse effects that may arise from the use of the Mandibular Advancement Device if it is not used in accordance with the instructions provided, or if it is used without adequate supervision by a healthcare professional.
Disclaimer: This device is intended as a treatment aid and not as a cure. Effectiveness can vary based on individual conditions and usage compliance. It is important to continue consulting with your healthcare provider about your overall treatment plan for sleep apnea or any related conditions.

DATA PROTECTION

We commit to the utmost respect and protection of your personal and medical information. Data collected through the ordering process is strictly used for fabricating your custom device and will not be shared with third parties without your explicit consent, adhering to GDPR and applicable data protection laws.

CONSENT

By placing an order for the Mandibular Advancement Device, you confirm that you have read and agreed to these terms. You acknowledge that the device is made-to-order and cannot be returned or refunded after production starts.

Home Sleep Test Terms

USE of KIT

The Home Sleep Test Kit is intended for the sole use of the individual named in the order. Sharing or transferring the kit is not permitted.
The kit is designed to aid in the diagnosis of sleep conditions and should be used following the provided instructions.

Refund & Cancellation Policy

Non-returnable & Non-refundable: Due to the single-use and hygienic nature of the Home Sleep Test, we cannot accept returns or refunds once the kit has been shipped.
Cancellation: Orders can be cancelled within 24 hours of placement without charge. After this time, cancellations are not possible as the kit may be in transit.

Liability

Limitation of Liability: We are not responsible for inaccurate results caused by improper use of the kit or non-compliance with instructions.
Disclaimer: The Home Sleep Test is a diagnostic tool, not a treatment device. It should be used under the guidance of a qualified healthcare provider, who will interpret the results as part of your broader treatment plan.

Data Protection

Your privacy is our priority. All personal and health information collected during the ordering and testing process will be handled with the strictest confidentiality and used solely for the purpose of processing your order and improving our services. We adhere to GDPR and other relevant privacy legislation to ensure your data is protected.

Consent

By ordering the Home Sleep Test, you confirm that you have read and agreed to these terms. You also consent to the use of your personal and medical information as necessary for providing the test and associated services.

Website Terms

Intellectual Property

All content on this website, including text, images, and logos, is the property of South Wales Dental Sleep and is protected by copyright laws. Reproduction or distribution without permission is prohibited.

Limitation of Liability

While we strive to provide accurate information, South Wales Dental Sleep will not be liable for any errors, omissions, or damages arising from the use of this website or its content.

Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the site signifies acceptance of these changes.

For any questions regarding these Terms and Conditions, please contact us:

Email: admin@dentalsleep.co.uk

Phone: 02922 648458