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Privacy Policy

  • South Wales Dental Sleep (SWDS)
  • Last Updated: 21/02/2025

Introduction

  • At South Wales Dental Sleep (SWDS), we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
  • By using our website or purchasing our products and services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

  • We may collect and process the following types of personal data:

A. PERSONAL INFORMATION:

  • Full Name
  • Date of Birth
  • Contact Information (Address, Email, Phone Number)

B. MEDICAL INFORMATION:

  • Medical history relevant to sleep conditions and dental health
  • Diagnostic results (e.g., from Home Sleep Tests)
  • Treatment details (e.g., for Mandibular Advancement Devices)

C. TRANSACTIONAL INFORMATION:

  • Order details for products and services
  • Payment information (processed securely through third-party providers)

D. WEBSITE USAGE DATA:

  • IP addresses
  • Browser type and version
  • Pages visited and time spent on the site
  • Cookies (see Section 7 for more information)

How We Use Your Information

  • We use your data for the following purposes:
  • Order Fulfilment: To process and deliver your Home Sleep Test or Mandibular Advancement Device.
  • Medical Purposes: To ensure treatments are tailored to your specific needs.
  • Communication: To respond to your enquiries, send updates regarding your orders, or notify you of changes to our services.
  • Marketing (With Consent): To send newsletters, special offers, or information about new services. You can opt out at any time.
  • Legal Compliance: To meet legal, regulatory, or insurance requirements.

Sharing Your Information

  • We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:
  • Healthcare Providers: With your consent, to coordinate treatment or diagnostic services.
  • Service Providers: Trusted third parties who assist with payment processing, shipping, and IT support, under strict confidentiality agreements.
  • Legal Obligations: If required by law or to protect the rights, safety, or property of SWDS, our users, or others.

Data Storage & Security

  • We take appropriate security measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
  • Data Encryption: Sensitive data, including medical and payment information, is encrypted during transmission.
  • Access Control: Only authorised personnel have access to personal data.
  • Data Retention: We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

Your Rights Under GDPR

  • You have the following rights regarding your personal data:
  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your data, subject to legal obligations.
  • Right to Restrict Processing: Ask us to stop processing your data under certain circumstances.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to data processing, including for direct marketing.


Cookies Policy

  • We use cookies to improve your experience on our website. Cookies help us understand how you use our site and enable certain functionalities.

TYPES OF COOKIES WE USE:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
  • Marketing Cookies: Used (with your consent) to provide personalised offers and content.
  • You can control cookie settings through your browser preferences.

Third-Party Links

  • Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if significant changes are made, we will notify you via email or through the website.
  • Last updated: 21/02/2025

Contact Us

For any questions regarding these Terms and Conditions, please contact us:

Email: admin@dentalsleep.co.uk

Phone: 02922 648458